Privacy Policy

Effective Date: 07/25/2023

Last Updated: 10/14/2025

The Flourishing Agency (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our programs, or interact with us through text messages, email, or social media. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information You Provide to Us

We collect personal information you voluntarily share with us, including:

Registration Information

When you register for memberships, events, or resources, we may collect your name, email address, phone number, mailing address, business name, and other relevant information.

Communications

If you sign up for our newsletter, text messages, or other updates, we collect your contact information and communication preferences.

We may use text and email marketing services to send updates, reminders, and offers. You can opt out of communications at any time by following the unsubscribe link or texting STOP.

Events

When you attend our in-person or virtual events, we may collect registration details, event preferences, and feedback to improve future experiences.

User Content

If you share testimonials, comments, or participate in community features (such as The GreenHaus or our Thrive Pods), we may collect and display your submitted content in accordance with your consent.

Payment Information

If you purchase programs, courses, or memberships, we collect payment details (such as credit card information) through secure third-party payment processors.

We do not store or directly process payment card data on our servers.

2. Information Automatically Collected

When you visit our website, we may automatically collect certain information, such as:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on the site

We use this information to improve website performance and user experience.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Personalize your website experience

Analyze site traffic and usage

Improve our marketing and communications

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

4. How We Use Your Information

We may use the information we collect to:

Provide, manage, and improve our services and programs

Process registrations, payments, and event participation

Send newsletters, updates, and text communications

Respond to inquiries or customer service requests

Share upcoming opportunities or community highlights

Comply with legal obligations

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

Service Providers: who perform functions on our behalf (e.g., payment processing, email/text marketing, analytics)

Partners or Fiscal Agents: in connection with joint programs or donation management

Legal Obligations: if required by law, to protect our rights, or in response to lawful requests by public authorities

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and maintain business records.

If you request deletion, we will securely remove your personal data except as required by law.

7. International Data Transfers

We are based in the United States, but our website and digital platforms may be accessed by users around the world.

By using our site or providing your information, you acknowledge that your data may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.

We take reasonable steps to ensure that any international transfers comply with applicable data protection laws and that appropriate safeguards (such as standard contractual clauses) are in place to protect your information.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or another region with laws governing data collection and use, you have specific rights and protections regarding your personal data. You may contact us at [Insert Contact Email] to learn more about these safeguards or exercise your rights.

8. Your Rights & Choices

You can:

Update your contact preferences

Opt out of email or text communications at any time

Request to review, correct, or delete your personal data

To exercise these rights, contact us at hello@theflourishingagency.com

9. Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.

However, no data transmission over the internet is completely secure. Use discretion when sharing information online.

10. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any site you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above indicates the most recent revision.

Your continued use of our website and services after changes are posted means you accept those changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

The Flourishing Agency

Email: hello@theflourishingagency.com

Website: www.theflourishingagency.com

Mailing Address: 4466 Elvis Presley Blvd, STE 126, Memphis, TN 38116